Refund Policy

Effective Date: 14 October 2024

Thank you for choosing Dimension's Edge - Member Website. We strive to provide high-quality services to our subscribers. Please review our refund policy carefully.

1. Subscription Plans

We offer monthly subscription plans as well and subscription bundles to cover multuple people.

2. Refund Eligibility

• Monthly Subscriptions: If you cancel your monthly subscription within 14 days of your initial payment, you will receive a full refund. After this period, no refunds will be issued.

3. How to Request a Refund

To request a refund, please contact our customer support team at admin@dedge.com. Include your account details and the reason for your refund request. We will process your request within 10 business days.

4. Cancellations

To avoid future charges, you must cancel your subscription before the next billing cycle. Cancellations can be made through your account settings or by contacting our support team.

5. Exceptions

• Refunds may not be issued for promotional or discounted subscriptions unless explicitly stated.
• If you experience technical issues with our service, please contact support, and we will work to resolve the problem.

6. Changes to Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions regarding this policy, please feel free to contact us at admin@dedge.com.